How to Submit Sassa Appeal for R350? Under The New Rules in 2022

All qualifying beneficiaries receive the Sassa R350 Social Relief of Distress grant. If you have been intending to file an appeal due to your denied application status, here is the method for filing an appeal for your failed Sassa R350 grant application.

While the South African Social Security Agency (Sassa) continues to disburse the Social Relief of Distress (SRD) award, the agency has also had to deal with a massive SRD grant payment backlog of applicants who filed application appeals after their first application.

Suppose you are one of the numerous applicants whose SRD grant application was denied and are unsure how to approach Sassa to appeal for your R350 grant. This is the procedure to be followed.

Steps to Submit Sassa R350 Grant Appeal Under New Rules

Steps to Submit Sassa R350 Grant Appeal Under New Rules
  • Go to
  • Click on the green ‘click here to lodge an appeal or check appeal status’ bar.
  • Enter your ID number here.
  • Enter your mobile phone number.
  • Click’send pins’ and wait for the SMS with the verification pin to arrive.
  • Enter the pin and press the submit button.
  • Choose the month for which you are filing an appeal.
  • Choose the cause for your appeal from the drop-down menu.
  • Click the submit button.

You must also appeal for each month that your request was denied. An independent panel will hear applications for appeal. Because the Independent Tribunal already received information from Sassa applicants, their processes were integrated with Sassa’s, resulting in a limited appeals process.

The Independent Tribunal will then investigate and assess if Sassa made any errors in examining your application, resulting in rejection.

Although it is recommended that candidates file their appeal within the first 30 days of getting a refused status, the deadline is 90 days. Sassa will then notify applicants whether their appeal was successful or not.


So, if you follow the instructions above, you should be able to file your Sassa appeal for R350 easily. This procedure is the simplest way to submit your R350 Sassa appeal.

Frequently Asked Question(FAQ)

How do I check the status of my SASSA appeal? How to Keep Track of Your Appeal You can also contact the SASSA Call Center at 0800 601 011?

If you’ve previously filed an appeal, there’s no need to file another or contact the SASSA office. The decision of your appeal will be communicated to you through SMS.

How many days does SRD appeal take?

60-90 days
Sassa is still processing old SRD grant appeals. The Independent Tribunal will make every effort to resolve appeals within 60-90 days of their receipt. They will notify clients electronically of their choice and the grounds behind their decision.

How do I fix a declined SRD grant?

If the status of your Sassa grant application is refused, you can seek reconsideration if your grant application was declined. If a Social Relief of Distress (SRD) grant applicant’s application is denied, they have the right to request reconsideration.

Why is my SASSA reconsideration still pending?

If your SASSA R350 reconsideration status is pending, it means that SASSA has not yet completed your application for reconsideration. This implies that the South African Social Security Agency (SASSA) must still validate your SRD R350 grant reconsideration based on your submitted information.

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